Privacy Policy
Effective Date:
January 1, 2025
Veteran One Contracting (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website
www.veteranonecontracting.com
or communicate with us via phone, SMS, or other means.
1. Information We Collect
We collect the following personal information from customers and potential clients:
Name
Phone
Number
Email Address
Project Details
Job Site Address(collected during the quoting process but not through the contact form)
This information is provided voluntarily through our contact form, phone calls, SMS, or other direct communication methods.
2. How We Use Your Information
We use the collected information for the following purposes:
Contacting you regarding your inquiries, quotes, or ongoing projects.
Sending appointment confirmations for scheduled consultations and project updates.
Providing project-related updates and general business communication
Marketing and promotional messages about our services (with your consent).
3. SMS Communication & Consent
By submitting your phone number through our contact form or communicating with us via SMS, you consent to receive text messages from Veteran One Contracting regarding:
Appointment confirmations
Project updates
General business communications
Marketing and promotional messages
Opt-Out Option:
You may opt out of receiving text messages at any time by replying STOP or OUT to any message. Standard messaging rates may apply.
4. Data Sharing & Security
We do not sell, rent, or share your information with third parties.
We use High Level CRM to store and manage customer data securely.
Only four employees have access to customer information: the two company owners and two assistants.
Customer data is stored securely and only used for business-related purposes.
5. Your Data Rights
You have the right to:
Request the deletion of your personal information from our records.
Opt out ofmarketing communicationsat any time.
Contact us for any privacy-related concerns.
To request data deletion or opt out, email us at [email protected] or call (248) 430-4526
.
6. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email:
[email protected]
Phone:
(248) 430-4526
SMS/Text Support:
+1 (248) 629-1386
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated Effective Date
FAQS
How soon can I use my new concrete surface?
Foot traffic is usually safe after 24–48 hours. For driveways or heavy loads, it's best to wait at least 7 days, with full strength reached after 28 days.
How long will my concrete last?
When properly installed and maintained, concrete can last 25–50 years or more, depending on weather, usage, and the type of finish applied.
Will my concrete crack?
Yes — all concrete cracks. It’s a natural part of the curing and settling process due to shrinkage, temperature changes, and ground movement. To help manage this, we add control joints in every project, which are designed to guide where cracks occur so they stay controlled and minimal. We also reinforce our pours with wire mesh to add strength and reduce the risk of structural cracking. That said, even with proper prep and reinforcement, hairline cracks can still appear over time — they’re normal and usually cosmetic, not structural.
How do I maintain my concrete?
Concrete is low maintenance, but a few simple steps can help extend its life and keep it looking great. We recommend sealing your concrete every 2–3 years, especially for decorative or stamped finishes. Avoid using harsh chemicals or de-icing salts, particularly in winter, as they can damage the surface. Regular cleaning with a mild detergent and water helps prevent staining and buildup. If you notice any cracks or wear, addressing them early can prevent larger issues down the line.
