Terms and Conditions
Effective Date: January 1, 2025
Welcome to Veteran One Contracting. These Terms of Service ("Terms") govern your use of our website, services, and communications, including SMS messaging. By engaging with us, you agree to these Terms.
1. Services Provided
Veteran One Contracting provides concrete contracting services, including but not limited to the installation, repair, and maintenance of concrete surfaces. All services are subject to a formal agreement outlining the project scope, estimated costs, and payment terms.
2. Quotes & Estimates
All quotes provided are estimates and subject to change based on site conditions and material costs. Quotes are valid for [Insert Validity Period, e.g., 30 days] unless otherwise stated. Final pricing will be confirmed once work begins and all conditions are fully assessed.
3. Payment Terms
A 10% deposit is required to book a project. A 40% payment is due when work begins. The final payment is due upon project completion. Late payments may be subject to additional fees or legal action.
4. Project Scheduling & Delays
We strive to complete all projects within the agreed timeframe. However, delays may occur due to weather, material shortages, or other unforeseen conditions. Veteran One Contracting is not responsible for delays beyond our control.
5. SMS Communication & Consent
By providing your phone number, you consent to receive SMS messages from Veteran One Contracting, including appointment confirmations, project updates, general business communications, and marketing/promotional offers. You may opt out of text messages at any time by replying STOP. Standard messaging rates may apply.
6. Warranty & Liability
Veteran One Contracting offers limited warranties on workmanship. Warranty terms vary based on the specific service provided. We are not liable for damages resulting from improper use or maintenance by the client, third-party modifications, or environmental factors beyond our control (e.g., extreme weather or ground movement).
7. Cancellations & Refunds
Deposits may be non-refundable depending on the stage of the project. Cancellation fees may apply if work has already begun.
8. Use of Website
By accessing our website, you agree to use the site for lawful purposes only. You may not hack, disrupt, or alter any website content, nor copy or distribute content without our written permission.
9. Changes to These Terms
Veteran One Contracting reserves the right to update these Terms at any time. Continued use of our services implies acceptance of any changes.
10. Contact Information
If you have any questions about these Terms, please contact us:
📧
Email:
📞
Phone:
(248) 430-4526
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Text Support:
+1 (248) 629-1386
By using our services, you acknowledge and agree to these Terms.
FAQS
How soon can I use my new concrete surface?
Foot traffic is usually safe after 24–48 hours. For driveways or heavy loads, it's best to wait at least 7 days, with full strength reached after 28 days.
How long will my concrete last?
When properly installed and maintained, concrete can last 25–50 years or more, depending on weather, usage, and the type of finish applied.
Will my concrete crack?
Yes — all concrete cracks. It’s a natural part of the curing and settling process due to shrinkage, temperature changes, and ground movement. To help manage this, we add control joints in every project, which are designed to guide where cracks occur so they stay controlled and minimal. We also reinforce our pours with wire mesh to add strength and reduce the risk of structural cracking. That said, even with proper prep and reinforcement, hairline cracks can still appear over time — they’re normal and usually cosmetic, not structural.
How do I maintain my concrete?
Concrete is low maintenance, but a few simple steps can help extend its life and keep it looking great. We recommend sealing your concrete every 2–3 years, especially for decorative or stamped finishes. Avoid using harsh chemicals or de-icing salts, particularly in winter, as they can damage the surface. Regular cleaning with a mild detergent and water helps prevent staining and buildup. If you notice any cracks or wear, addressing them early can prevent larger issues down the line.
